ESO's User Portal: lessons learned

Details ESO's User Portal: lessons learned ESO's User Portal: lessons learned

Jul 2008

adsabs.harvard.edu/cgi-bin/nph-data_query?bibcode=2008spie.7016e..30c&link_type=abstract

Observatory Operations: Strategies, Processes, and Systems II. Edited by Brissenden, Roger J.; Silva, David R. Proceedings o

Physics

Scientific paper

ESO introduced a User Portal for its scientific services in November 2007. Registered users have a central entry point for the Observatory's offerings, the extent of which depends on the users' roles - see [1]. The project faced and overcame a number of challenging hurdles between inception and deployment, and ESO learned a number of useful lessons along the way. The most significant challenges were not only technical in nature; organization and coordination issues took a significant toll as well. We also indicate the project's roadmap for the future.

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