Towards a Model of Understanding Social Search

Details Towards a Model of Understanding Social Search Towards a Model of Understanding Social Search

2009-08-05

arxiv.org/abs/0908.0595v1

Computer Science

Information Retrieval

Presented at 1st Intl Workshop on Collaborative Information Seeking, 2008 (arXiv:0908.0583)

Scientific paper

Search engine researchers typically depict search as the solitary activity of an individual searcher. In contrast, results from our critical-incident survey of 150 users on Amazon's Mechanical Turk service suggest that social interactions play an important role throughout the search process. Our main contribution is that we have integrated models from previous work in sensemaking and information seeking behavior to present a canonical social model of user activities before, during, and after search, suggesting where in the search process even implicitly shared information may be valuable to individual searchers.

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