The Role of Online Instructors in Asynchronous Discussion Forums

Computer Science – Learning

Scientific paper

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Scientific paper

We present qualitative results and advice on the role of online instructors in asynchronous discussion forums and the technologies used to support online interactive learning. Results are based on six years of designing, coordinating, evaluating and teaching into the distance learning program Swinburne Astronomy Online. We discuss why we chose to use asynchronous rather than synchronous discussion forums and how we have implemented them; how we train our online instructors and their role as a 'guide on the side'; techniques for moderating the volume of forum postings while ensuring a constructive learning environment; and methods for dealing with both mixed class preparedness and 'challenging' students within an online environment. Our research into the interaction between students and instructors in online forums provides some interesting (and often counter-intuitive) insights into the relationship between the number and length of student postings and the posting patterns of their instructors. We compare these results with qualitative feedback from both students and instructors on their perception of the online learning and teaching experience.

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