Computer Science – Human-Computer Interaction
Scientific paper
2007-12-13
Dans CEUR Workshop Proceedings - DEGAS'07 : Workshop of Design & Evaluation of e-Government Applications and services, Rio de
Computer Science
Human-Computer Interaction
4 pages visible \`a http://ceur-ws.org/Vol-285
Scientific paper
The aim of this paper is to determine the expectations that French-speaking disabled persons have for electronic administrative sites (utility). At the same time, it is a matter of identifying the difficulties of use that the manipulation of these E-services poses concretely for blind people (usability) and of evaluating the psychosocial impacts on the way of life of these people with specific needs. We show that the lack of numerical accessibility is likely to accentuate the social exclusion of which these people are victim by establishing a numerical glass ceiling.
Bobiller-Chaumon Marc-Eric
Dubois Michel
Sandoz-Guermond Françoise
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