PARADISE: A Framework for Evaluating Spoken Dialogue Agents

Details PARADISE: A Framework for Evaluating Spoken Dialogue Agents PARADISE: A Framework for Evaluating Spoken Dialogue Agents

1997-04-15

arxiv.org/abs/cmp-lg/9704004v1

Proceedings of the 35th Annual Meeting of the Association for Computational Linguistics

Computer Science

Computation and Language

10 pages, uses aclap, psfig, lingmacros, times

Scientific paper

This paper presents PARADISE (PARAdigm for DIalogue System Evaluation), a general framework for evaluating spoken dialogue agents. The framework decouples task requirements from an agent's dialogue behaviors, supports comparisons among dialogue strategies, enables the calculation of performance over subdialogues and whole dialogues, specifies the relative contribution of various factors to performance, and makes it possible to compare agents performing different tasks by normalizing for task complexity.

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