MUSQA: a CS method to build a multi-standard quality management system

Details MUSQA: a CS method to build a multi-standard quality management system MUSQA: a CS method to build a multi-standard quality management system

Jul 2002

adsabs.harvard.edu/cgi-bin/nph-data_query?bibcode=2002esasp.509e..55c&link_type=abstract

In: Proceedings of DASIA 2002, 13 - 16 May 2002, Dublin, Ireland. Ed.: R. A. Harris. ESA SP-509, Noordwijk, Netherlands: ESA Pub

Computer Science

Space Research: Computing, Software

Scientific paper

CS Communication & Systèmes, through its long quality management experience, has been able to build and evolve its Quality Management System according to clients requirements, norms, standards and models (ISO, DO178, ECSS, CMM, ...), evolving norms (transition from ISO 9001:1994 to ISO 9001:2000) and the TQM approach, being currently deployed. The aim of this paper is to show how, from this enriching and instructive experience, CS has defined and formalised its method: MuSQA (Multi-Standard Quality Approach). This method allows to built a new Quality Management System or simplify and unify an existing one. MuSQA objective is to provide any organisation with an open Quality Management System, which is able to evolve easily and turns to be a useful instrument for everyone, operational as well as non-operational staff.

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