Computer Science – Human-Computer Interaction
Scientific paper
2008-06-01
Proc. European Spreadsheet Risks Int. Grp. (EuSpRIG) 2003 147-159 ISBN 1 86166 199 1
Computer Science
Human-Computer Interaction
12 Pages, 3 Tables, 3 Figures
Scientific paper
There is an overlooked iceberg of problems in end user computing. Spreadsheets are developed by people who are very skilled in their main job function, be it finance, procurement, or production planning, but often have had no formal training in spreadsheet use. IT auditors focus on mainstream information systems but regard spreadsheets as user problems, outside their concerns. Internal auditors review processes, but not the tools that support decision making in these processes. This paper highlights the gaps between risk management and end user awareness in spreadsheet research. In addition the potential benefits of software agent technologies to the management of risk in spreadsheets are explored. This paper discusses the current research into end user computing and spreadsheet use awareness.
Ball Dr David
Cleary Pat
Fernandez Karen
Gosling Christopher
Madahar Mukul
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