A Robust System for Natural Spoken Dialogue

Details A Robust System for Natural Spoken Dialogue A Robust System for Natural Spoken Dialogue

1996-06-18

arxiv.org/abs/cmp-lg/9606023v1

Proceedings of the 34th Annual Meeting of the ACL

Computer Science

Computation and Language

uuencoded, gzipped PostScript. Includes extra Appendix

Scientific paper

This paper describes a system that leads us to believe in the feasibility of constructing natural spoken dialogue systems in task-oriented domains. It specifically addresses the issue of robust interpretation of speech in the presence of recognition errors. Robustness is achieved by a combination of statistical error post-correction, syntactically- and semantically-driven robust parsing, and extensive use of the dialogue context. We present an evaluation of the system using time-to-completion and the quality of the final solution that suggests that most native speakers of English can use the system successfully with virtually no training.

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