The Chandra HelpDesk

Details The Chandra HelpDesk The Chandra HelpDesk

Mar 2008

adsabs.harvard.edu/cgi-bin/nph-data_query?bibcode=2008head...10.3404g&link_type=abstract

American Astronomical Society, HEAD meeting #10, #34.04

Astronomy and Astrophysics

Astronomy

Scientific paper

The Chandra X-ray Center (CXC) HelpDesk has answered hundreds of user questions over the course of the Chandra mission, ranging from basic syntax errors to advanced analysis questions. This talk gives an introduction to the HelpDesk system and staff, presents a sample of recent HelpDesk requests, and discusses how user-submitted questions improve the software and documentation.

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