Statistics – Applications
Scientific paper
2011-08-29
Statistics
Applications
Scientific paper
Sentiment analysis is a new area in text analytics where it focuses on the analysis and understanding of the emotions from the text patterns. This new form of analysis has been widely adopted in customer relation management especially in the context of complaint management. With increasing level of interest in this technology, more and more companies are adopting it and using it to champion their marketing efforts. However, sentiment analysis using twitter has remained extremely difficult to manage due to the sampling bias. In this paper, we will discuss about the application of using reweighting techniques in conjunction with online sentiment divisions to predict the vote percentage that individual candidate will receive. There will be in depth discussion about the various aspects using sentiment analysis to predict outcomes as well as the potential pitfalls in the estimation due to the anonymous nature of the internet.
Cheong Michelle L. F.
Choy Murphy
Laik Ma Nang
Shung Koo Ping
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